I am a UX Architect with over 20 years experience delivering complex enterprise UX solutions, including contributing to the evolution of a comprehensive design system and design token strategy for SAP’s web properties.

My expertise includes a solid understanding of UX design and research processes and extensive experience in working in cross functional teams and collaborating closely with business stakeholders, project managers, developers, and designers to ensure cohesive and user-centered solutions.

Experience

SAP GmbH

Senior User Architect

05/2011 - current

As the Senior UX Architect, I was responsible for developing UX and UI solutions for both internal and external applications. This included defining a strategy for implementing a single design system for the web properties which was aligned with the SAP product design system and web components.In my role I also defined and implemented an Agile UX strategy that emphasized close collaboration between designers, developers, and product owners to streamline the handoff from design to code. A core part of the UX process was ongoing engagement with the development and testing teams, which involved participating in daily stand-ups, planning sessions, and product reviews.

  • Manage the SAP community Design System and provided Design Token strategy for the SAP Brand Design System.
  • Delivered and documented UI Designs and user journeys.
  • Conducted user research interviews to optimize user interactions and improve overall user experience.
  • Delivered and documented UI Designs and user journeys.
  • Provided strategy and design token alignment on Design Systems for external facing properties.
  • Evaluated and select tools (e.g. design systems, collaboration platforms, code handoff tools, that supported the design to development workflow.
  • Act as a strategic partner to product management and engineering leadership, shaping product vision and development priorities with user experience at the center.
  • Collaborated with cross-functional teams to ensure seamless integration of design elements and functionality.
  • Designed, built and ran A/B testing with Adobe Target.

BSBG

IT Service Management and Information Architecture

06.2007 - 12.2010

Managed the implementation of a document management system and IT infrastructure for a Dubai based Architecture firm. I was also responsible for insuring that systems and infrastructure were capable of supporting the content and communication management systems within the firm. This included working with external contractors during installation and maintenance of the network and IT systems in the companies new office.

Freelance

User Experience / Interaction Design

09.2000 - 05.2007

Provided UX Design and Interaction Design solutions for a variety of public and private sector organizations. This included delivering solutions for document management systems, mobile prototypes and online and onsite training solutions. Clients included:

  • Local heritage Initiative
  • Scottish Courts Service
  • Exeter University
  • Spike Island
  • Creative Urban Spaces project
  • Plymouth Museum
  • Media Works

University of the West of England

University Lecturer (part time)

09.2001 - 06.2006

Lecturer in the Bachelor's and MA programs in Interactive Media. I co-designed and delivered the MA in Interactive Media, including leading technical workshops. As part of the program, I also organized a collaborative Mobile Media research project in partnership with Hewlett-Packard Research Labs.

User Research and Interaction Design

09.1998 - 08.2002

Provided UX Research and Design for a variety of Web and Video conferencing projects, included documenting and publishing lectures by the Basic Research Institute in Mathematical Sciences and the Internet Research Initiative. In addition I was responsible for providing user research and UX guidelines for the MECCANO project, a joint European research program on video conferencing tools.

  • Defining and conducting User research
  • Provided UX Design solutions.
  • Implemented HP Design standards across multiple web projects.
  • Front end development (html, css and Javascript)

Education

Alberta University of the Arts

BFA in Visual Communications

1989

University of the West of England

BFA in Interactive Media

MA Media Studies

1998

Languages

German, B2

English, Fluent